1) RESERVATIONS AND PAYMENTS
A) Reservations should be made by contacting TravelHereNow.
B) Trips are booked and confirmed only on receipt of a 30% advance payment of the basic trip rate. In some cases there may be additional costs due at the time of deposit beyond 30%. TravelHereNow will notify you of the deposit amount due. This advance payment is due within five (5) days of making the reservation. There shall be no binding contract until the advance payment has been received by TravelHereNow. Failure to remit your advance payment on time will result in an automatic change of status of any confirmed space to a provisional basis and the possible inability to reinstate your reservation. When TravelHereNow receives your advance payment, a booking reference number will be assigned and noted on your original invoice. This number shall be deemed to constitute acceptance and confirmation of your booking. Your cancelled check and or wire transfer authority will act as your receipt.
i) If TravelHereNow is NOT making your complete travel arrangements for you, it will be necessary to furnish us with a copy of the confirmation of your transportation arrangements. TravelHereNow cannot be held liable for any penalties or losses incurred as a result of voluntary or involuntary changes to transportation schedules.
iii) Alternatively, payments can be made by credit card or wire transfers by prior arrangement with TravelHereNow. Such alternate payments may incur a surcharge to be quoted by TravelHereNow.
C) The balance is due no later than ninety (90) days prior to commencement of your trip. If the balance has not been received by that date, TravelHereNow shall be entitled in its discretion to treat your reservation as canceled, and consequently to forfeit such part of the ad- vance payment as determined solely by TravelHereNow. Late payments will be subject to a 5% surcharge on the balance.
D) Any reservation made within ninety (90) days of commencement of a trip may be accepted provided space is available, payment in full is received, and provided that documents can be delivered prior to departure.
E) TravelHereNow will not provide tickets, coupons, vouchers or documents until full payment has been received by TravelHereNow.
F) TravelHereNow will not accept responsibility for wire transfer and / or overnight mail charges.
G) No client will be permitted into the field without payment in full being received by TravelHereNow.
H) Special airfares are capacity controlled and often sold out months in advance. In addition, many accommodations offered by TravelHereNow have a limited capacity. It is essential to make reservations well in advance to insure your preferred arrangements.
2) CANCELLATION AND REFUNDS
A) Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by TravelHereNow. All payments made to date are nonrefundable, however the following conditions may create a situation for a full or partial refund:
If we are able to re-market and sell your spot(s) on a departure the net proceeds can be used towards a future trip to be completed within twelve (12) months of the original trip departure date. If we need to discount the spot(s) in order to rebook your canceled spots,
If you are able to find a replacement to take your spot(s) you can either take payment directly or we can do it for you.
B) If you are a “no show”, TravelHereNow shall be entitled to treat your reservation as canceled without having given TravelHereNow any notice, and the provisions of Paragraph 2(A) shall apply.
C) Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability. If TravelHereNow is able to assist, an administrative fee of $100 per change will be assessed at TravelHereNow’s discretion. These fees will be added to your final invoice.
D) No refunds are given
(1) for lost travel time or substitution of facilities,
(2) for itineraries amended after departure,
(3) for circumstances arising beyond the control of TravelHereNow, necessitating alternative arrangements being made to ensure the safety and / or further participation and enjoyment of your trip,
(4) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying TravelHereNow, or
(5) if you leave your trip after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations.
3) FOR YOUR INFORMATION
A) TravelHereNow acts as booking agent for hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation and/or other services abroad. Each of these companies is an independent corporation with its own management and is not subject to the control of TravelHereNow, including, but not limited to, various overseas ground operators.
B) All bookings like those described above are accepted by TravelHereNow as agent for independent overseas ground operators. The transportation, accommodations and other services provided by ground operators are offered subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them or their suppliers. Because TravelHereNow does not have the right to control the operations of the inde- pendent operators and their suppliers, TravelHereNow cannot be held liable for any personal injury or property damage which may arise out of these services. TravelHereNow reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain as a member of any trip any person at any time, and to pass on to trip members any expenditure incurred by delays or events beyond its control. In case of any appreciable variation in cost, TravelHereNow reserves the right to adjust its rates.
A) TravelHereNow draws your attention to the fact that there are certain inherent risks involved in participating in the type of trips sold by TravelHereNow. You will be required to sign a Release to acknowledge this warning and also to release and hold harmless TravelHereNow from any damages that may result.
B) It is your sole responsibility to take all appropriate med- ical advice prior to departure as to whether or not you are fit enough to undertake the trip booked. TravelHereNow shall not be liable for any illness, injury or death sustained on a trip sold by TravelHereNow which is not due to the negligence of TravelHereNow, its officers, employees, authorized representatives or agents whomsoever.
5) FORCE MAJEURE
A) “Force Majeure” shall mean that TravelHereNow will not be liable for any alleged damages be- cause of any circumstances including, but without limitation, acts of God, explosion, flood, tempest, fire or accident, war or threat of war, sabotage, insurrection, civil disturbance, or requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences.
B) If TravelHereNow is affected by Force Majeure it shall forthwith notify you of the nature and extent thereof.
C) TravelHereNow shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to
the extent that any such delay or non-performance is due to any Force Majeure.
D) If TravelHereNow is affected by Force Majeure it shall be entitled to, and may in its sole
and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by TravelHereNow to you as a result of the non-performance of any of the obligations of TravelHereNow hereunder shall remain in its sole and absolute discretion, although Andy Biggs Trips & Cus- tom Travel shall use its reasonable endeavorsto reimburse you where possible. However, Andy Biggs Photo Trips shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to TravelHereNow of the Force Majeure.
E) Regarding civil unrest, once TravelHereNow has investigated the prevailing situation as it deems fit, it shall remain in the sole discretion of TravelHereNow whether to proceed with the trip. You may in such circumstances cancel the trip. However, if, after having made all reasonable and proper inquiries, TravelHereNow is of the opinion that the trip may proceed, no refund will be payable to you and the provisions of Paragraph 2 shall apply.
TravelHereNow requires that you obtain comprehensive travel insurance including medical coverage and emergency evacuation coverage. We have an insurance partner that assists with these policies if you would like help securing a policy.
7) SURCHARGES AND EXCHANGE RATES
A) Although TravelHereNow hopes that it would not need to levy surcharges it reserves the right
to do so on the invoice amount, if this becomes necessary. TravelHereNow will endeavor to notify you in writing as soon as it is ware of any likely surcharge, and you must pay the amount of such surcharge no later than ten (10) days after written notification has been received (depending on the circumstances). If the surcharge is not paid within such time, TravelHereNow may construe such non-payment as an act of cancellation on your part and the provisions of Paragraph 2 shall apply.
B) Rates used in the trips are based on tariffs and exchange rates valid at the time of printing and advertising trips. Should a rate vary against the U. S. Dollar by more than 3%, TravelHereNow reserves the right to recalculate the trip cost and apply the differential as a sur- charge. Any refund made by TravelHereNow shall be in its absolute and sole discretion.
8) TERMS AND CONDITIONS
These terms and conditions govern the relationship between TravelHereNow and you, to the total ex- clusion of any other terms and conditions. No alterations to the terms and conditions may be made by any unauthorized employee of TravelHereNow, authorized representatives or agents, unless in writing by an authorized employee of TravelHereNow. All deci- sions and matters subject to the discretion of TravelHereNow shall be made by an authorized officer or employee of TravelHereNow.
9) CARRIAGE BY LAND, SEA AND AIR
A) Carriage by Land, Sea and Air is subject to the terms and conditions of the carrier with whom you travel and to inter- national conventions—some which may limit liability. Land, Sea and Air travel are also subject to operational decisions of carriers and sea ports which may result in cancellations, delays or diversions, over which TravelHereNow has no control and for which TravelHereNow accepts no liability whatsoever.
B) The passenger contract in use by the airline carriers concerned, when issued, shall constitute the sole contract between the transportation companies and the purchaser of these programs and/or the passengers.
Temporary or permanent loss of baggage is the responsibility of you or the carrier. It is recommended that you obtain travel insurance for protection.
Please note that when traveling by light aircraft during your trip, space is limited, and luggage is limited to a weight restriction (typically 33 lbs in most areas and 44 lbs in Botswana) per passenger, and ONLY soft luggage or duffel bags are allowed. No hard suitcases are allowed, and
NO EXCEPTIONS will be made.
11) TRAVEL DOCUMENTS AND VACCINATIONS
It is your responsibility to ensure that passports, visas, travel permits, health certificates, inoculations, international driving license, or other documentation required for the trip are obtained and are in order. It is your responsibility to meet any additional costs incurred by yourself or by TravelHereNow on your behalf as a result of any failure by you to comply with such requirements. Anti-malaria precautions should be commenced according your doctor’s instructions. Please consult your physician for more details. Trip clients should bring their own insect repellant.
12) SPECIAL REQUESTS
You must advise TravelHereNow in writing of any special requests, i.e. diet, facility or physical handicap, when you submit your reservation request to TravelHereNow, which will be met if possible.
13) INFORMATION IN BROCHURES / ELECTRONIC ADVERTISEMENTS
All information given in any brochure or otherwise adver- tised, (including electronic advertisements on the Internet) is, to the best of TravelHereNow’s knowledge, correct, but TravelHereNow reserves the right to change same. The photographs reproduced and information provided depict typical scenes experienced and details on each destination; but the subject matter may not necessarily be seen or experienced while visiting that destination.
TravelHereNow reserves the right without further notice to make use of any photography or film taken on this trip by any staff member, trip guide or operator for general purposes without payment or permission.
If you have any cause for complaint while on trip, you must immediately bring it to the attention of the local representative of TravelHereNow or agent, who will attempt to resolve the situation.
The payment of the advance payment OR any partial payment for a reservation on a trip constitutes consent
to all provisions of the conditions and general information contained in any brochure (electronic or otherwise), invoice and travel documents. The terms under which you agree to take these trips cannot be changed or amended, except in writing, signed by an authorized officer or employee of TravelHereNow.
17) CONDITION OF BOOKING
You shall comply with instructions of any representative of TravelHereNow, trip guide or local ground operator at all times. No client shall be accepted
or be permitted to continue on a trip while their status
or mental or physical condition is, in the opinion of any representative of TravelHereNow, trip guide or local ground operator, such as to render them incapable of caring for themselves or make themselves objectionable to other trip clients or become a hazard to themselves or other trip clients and TravelHereNow will not be responsible for expenses by such persons precluded from completing the trip for this reason.
Please remember, when you book travel related services with TravelHereNow, you are entering into a binding agreement that assumes all terms and conditions are fully understood as stated in this document.